The AI Personal Stack (with Joshua Browder)

How DoNotPay is deploying chatbots to fight with Comcast and Equinox

I’m back from my honeymoon in Japan. Thanks for sticking with the newsletter as I celebrated my wedding this year. Expect more of my newsletter writing soon.

If you have tips or story ideas for me, you can always reach out at eric@newcomer.co.

I hope you’ve been enjoying the Cerebral Valley podcast series while I’ve been gone. If you missed the first three episodes, you can check them out in the links below:

  1. The Cerebral Valley Podcast: Artificial Intelligence Becomes Reality

  2. AI Kills Us All (with Daniel H. Wilson)

  3. Someday That NPC Could Be More Alive Than You Are (w/ Amy Wu & Keith Kawahata)


On this week’s episode of our Cerebral Valley podcast, co-hosts Max Child, James Wilsterman, and I talk about how artificial intelligence is actually affecting our lives today.

Then at the 34:40 mark, I talk with DoNotPay CEO Joshua Browder. His company is helping consumers cancel their gym memberships, dispute charges, and otherwise stand up to big corporations.

Browder got some heat for planning to have an artificial intelligence-powered lawyer argue in court. Ultimately, he reversed course under pressure from the legal world.

Browder envisions a world where AI is fighting other AIs. Companies use artificial intelligence to power their chatbots and to handle customer support. Consumers need to be armed with similarly powerful AI-powered tools to resist those companies.

Give it a listen

Listen on Apple

Listen on Spotify

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Newcomer Podcast
A podcast about Silicon Valley, hosted by newsletter writer and independent journalist Eric Newcomer. Listen in for interviews with the dealmakers and builders who matter. Subscribe to newcomer.co for summaries of the episodes plus tech industry news, scoops, and analysis.